When looking for the right removal company, it can be a challenge to decide which one is best suited for you. There are a wealth of options out there, and if you don’t know the right questions to ask, it can feel like they are all pretty similar in what they offer. Fear not, as we have put together this handy series of questions to ask your removal company.
What size vans do you offer? Do you have more than one?
Every move is different and depending on if it’s your first or third home move, you’ll either have lots of stuff or barely any at all. It is important to find out what size vans your removal company offers, and if they have fleets for larger home moves. Most companies have a small fleet of vehicles anyway, but it’s best to check in advance. When thinking of a specific van size, there are some important factors to consider, including:
Do you have any bulky items, especially long or large furniture that you need to fit?
Are the streets near your current home or at your destination difficult to negotiate in larger vans?
Which items are you leaving behind?
Moving to a new home is a perfect opportunity to have a good sort out. Having this considered in advance to acquiring a removal quote is important. Not only for accuracy, but also for peace of mind that all your items can be transported. It is also a good idea to check if there is a list of things that removal companies can’t take. These are usually items that are considered ‘dangerous goods’.
Do they offer storage?
Typically, house removal companies offer temporary and or permanent storage solutions. This is a great option if you are between moves and need a space to store your items for a long or short period of time. The removals company will add this to the overall cost of their service.
Do they have removals insurance?
Accidents happen every day when we least expect it, regardless of how careful we are. It can even happen to the most safest and reliable movers. It is important that when you are moving valuable goods that you are insured if the worst was to happen. Removal companies usually have insurance cover to cover this. However, it is best to check first and have this in writing before going ahead with your move. It is something to consider when comparing costs of your move – a cheaper quote may mean you have to seek your own insurance.
What is included in your quote?
It’s always a good idea to get some transparency as to what is included in your quote. The last thing that you want is a surprise bill at the end of everything, especially if you are working to a budget. Things you may want to ask about are:
- Surcharges on ‘heavy items’ (e.g. grand pianos)
- Assembling and dismantling items
- Permits, parking and fuel
- Packing materials
- Packing services
- Late hour charges
- Damage
At Coastline Removals, we offer a range of services to suit you. If you are looking for a competitively priced quote, contact us. We will run you through the removals process and answer any questions you may have. To help you for when you move in, we also have a guide on the top ten questions to ask yourself before moving day.
